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Help & Learning Center

Learn how to grow your business using Dolphin CRM. From quick start guides to advanced strategies, we've got everything you need to succeed.

Dolfi ready to help you learn

Explore Platform Features

See everything Dolphin CRM offers — from lead management to AI-powered automation.

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Quick Start

Quick Start Guides

Get up and running in minutes with our step-by-step guides.

Dolphin CRM dashboard
Mobile leads view
Step 1

Getting Started in 5 Minutes

Set up your account and start capturing leads immediately. Your entire CRM is ready before your next enquiry arrives.

Create your account in under 60 seconds
Import or add leads manually — your choice
See all your customers in a unified dashboard
Start tracking revenue from day one
Step 2

WhatsApp Integration Guide

Connect WhatsApp Business API, create approved templates, and start messaging customers on India's #1 platform.

Official WhatsApp Business API setup
Create & get templates approved
Send personalised bulk messages
Track delivery, read & reply rates
WhatsApp templates
Mobile campaign setup
Lead management dashboard
Mobile leads view
Step 3

Add Your First Leads

Import contacts from CSV, sync from ad platforms, or add them manually. All your prospects in one place.

CSV / Excel bulk import
Auto-capture from Facebook, Google & IndiaMART ads
Filter, tag & segment your contacts
Track lead source and conversion status
Step 4

Send Your First Campaign

Create and launch your first WhatsApp marketing campaign with AI-assisted copy and targeting.

Visual campaign builder with templates
AI writes compelling campaign copy
Schedule for the perfect delivery time
Real-time performance tracking
Campaign builder
Mobile campaign draft
Wallet and credits
Step 5

Understanding Credits & Wallet

Simple, transparent pay-as-you-go billing. Top up your wallet, use credits for campaigns, and track every rupee.

₹1 = 1 Credit — no hidden markups
Top up anytime, credits never expire
See exactly where every credit goes
Transparent WhatsApp & ad charges

Marketing Playbooks

Industry-specific strategies to maximize your results.

Real Estate

Convert property inquiries into site visits and closings.

Target: Property Buyers
Use case: Site visit scheduling, follow-ups
View Playbook

Gym & Fitness

Turn trial members into long-term subscribers.

Target: Fitness Enthusiasts
Use case: Membership renewals, class reminders
View Playbook

Clinic & Healthcare

Streamline patient communication and appointment booking.

Target: Patients
Use case: Appointment reminders, health tips
View Playbook

Retail Store

Drive repeat purchases with personalized offers.

Target: Shoppers
Use case: Promotions, loyalty programs
View Playbook

Coaching Institute

Convert inquiries into enrollments efficiently.

Target: Students & Parents
Use case: Course updates, fee reminders
View Playbook

Video Tutorials

Watch and learn at your own pace with our video guides.

Complete Platform Walkthrough
12 min

Complete Platform Walkthrough

Setting Up WhatsApp Automation
8 min

Setting Up WhatsApp Automation

Creating AI-Powered Campaigns
10 min

Creating AI-Powered Campaigns

Lead Management Best Practices
7 min

Lead Management Best Practices

AI-Powered

AI Assistant Guides

Discover how our AI helps you work smarter, not harder.

Writing Campaigns

AI crafts compelling messages that resonate with your audience and drive action.

Replying to Customers

Smart auto-responses that feel personal and keep conversations moving.

Follow-up Suggestions

Never miss a lead with AI-powered follow-up timing and message recommendations.

Conversion Optimization

AI analyzes patterns to suggest improvements that increase your conversion rates.

Dolfi AI Assistant

Integrations Help

Connect your favorite platforms and automate your workflow.

WhatsApp Business

Direct messaging & campaigns

Facebook

Lead ads & audience sync

Google

Ads & analytics integration

IndiaMART

Auto-capture buyer leads

JustDial

Sync business inquiries

Frequently Asked Questions

Quick answers to common questions.

Sign up for a free trial, connect your WhatsApp Business account, and import your first leads. Our Getting Started guide walks you through the entire process in under 5 minutes.

Need More Help?

Our support team is here to help you succeed. Reach out through any channel.

Dolfi support